Link 01For fleets of 2 to 10 trucks
Fleet dispatcher for 2 to 10 trucks, at 4% per truck
The second truck doesn't double the phone work, it triples it. Two schedules, two reload plans, two sets of check calls and a broker list that grows every week. A fleet dispatcher takes that whole desk, while you keep the say on every load and every rate con stays in your company's name.
This page is built around the questions fleet owners actually ask us on the first call, answered straight. If yours isn't here, ask it on the call.
MC 6+ months, 2+ trucks
4%of rate con gross
- Gross / week
- $12,600
- Our fee
- $504.00
- You keep
- $12,096.00
Same rate for every truck type. No setup fee. No haul, no pay. month-to-month, 30 days notice.
Link 0210 questions fleet owners ask us
Ten questions fleet owners ask us, with straight answers
Small fleet dispatch service is a different job from dispatching one truck. These are the ten things owners of two to ten trucks want settled before they hand over the desk.
- 01
How is fleet pricing different?
Once your MC is 6 months old and you run two or more trucks, the fee is 4% per truck of each rate con's gross instead of 5%. It applies to every truck, not just the second one. Full math on what we charge.
- 02
Who confirms loads, the driver or me?
You decide, per truck. Some owners approve everything. Others let a senior driver approve their own loads inside a floor rate. We follow whatever you put in writing, and we never book on silence.
- 03
We run more than one MC. Can you handle that?
Yes. Each authority gets its own carrier packet, its own broker setups, its own rate cons and invoices. We never move a load from one MC to another. The fee tier follows each MC's age and truck count, and we put it in writing on the first call.
- 04
How do you plan around drivers' home time?
Every driver gets a home profile: home base, days off, how far out they'll go. We plan the reload chain backward from the home date, so Thursday's load already points toward the house.
- 05
What reports do I get per truck?
A weekly report with a section per truck: loads, miles, gross, rate per mile, fee, detention and open invoices. One glance shows which truck carried the week and which one sat.
- 06
What is the broker book?
Our running record of every broker your fleet works with: setup status, payment terms, open invoices by truck and our notes. It's yours, and it goes with you if you leave.
- 07
How fast can a new truck start?
Add the unit to your insurance and send us the truck, trailer and driver details. We update the packet with every broker already set up, so the new truck usually books with familiar names first.
- 08
We have an in-house dispatcher. Can we switch gradually?
Yes. Many fleets start by giving us one or two trucks while their dispatcher keeps the rest. Compare the weeks side by side, then decide. Our fee only applies to loads we dispatch.
- 09
Does factoring work per truck or per fleet?
Factoring runs per authority, not per truck: one factor buys the invoices for the MC. We send PODs and rate cons to your factor the same day, tagged by truck, so nothing gets mixed up.
- 10
What happens if we leave?
Give us 30 days notice. Booked loads finish, open follow-ups come back to you with notes, and you keep the broker book and every packet. No fee to leave.
Signs the fleet has outgrown self-dispatch
You're booking tomorrow's loads from a truck stop at 10 p.m. A truck sat empty for a day because nobody planned its reload. A driver took a load you would have refused, because you were driving and couldn't answer. An invoice hit 50 days before anyone noticed. You don't know, without digging, which truck made money last week. Any two of those and the desk is already costing more than a dispatcher would.
What stays with you
Hiring, paying and managing drivers. Maintenance, insurance, IFTA and your safety program. The decision on every load, or the rules your drivers follow when they decide. Your authority, your broker relationships and your money. We take the searching, negotiating, packets, check calls, detention requests and payment follow-ups, which is the part that grows fastest with every truck you add.
Link 03The broker book
One broker book for the whole fleet, filtered by truck
With three trucks, you might work with twenty brokers in a quarter. Each one has its own setup, its own payment terms and its own habits. Some pay on day 24 every time. Some need a reminder. A few won't set up a young authority at all. Keeping that straight in your head is how invoices slip past 45 days without anyone noticing.
The broker book is how our desk keeps it straight. Every setup, every term, every open invoice, tagged by truck. Tap a truck to see only its invoices. When an invoice passes its terms, we send a written reminder with the POD and rate con attached, and the note goes in the book. How we build lasting broker relationships, and how long payment really takes, are covered in broker relationships and how long brokers take to pay.
Before any new broker enters the book, we check its public authority record, its bond, and whether the phone number and email domain match the record. A broker that fails the check is marked “do not use” for every truck, so a driver can't get talked into it on a Friday afternoon.
EXAMPLE broker book, 3 trucks
| Broker | Status | Terms | Open invoices | Desk note |
|---|---|---|---|---|
| Broker A | Set up | Net 30 | T1 $2,150 · day 12T2 $1,380 · day 5 | Pays on day 24 to 28. Detention written in. |
| Broker B | Set up | Net 15 / quick pay 3% | T3 $1,720 · day 18 | Past terms. Reminder sent with POD attached. |
| Broker C | Packet sent | Net 30 | none | Insurance certificate requested from agent. |
| Broker D | Set up | Net 21 | T2 $940 · day 3 | Reload partner for T2 out of Atlanta. |
| Broker E | Declined new MC | n/a | none | Asks for 12 months of authority. Recheck in spring. |
| Broker F | Do not use | n/a | none | Phone and email domain did not match the public record. |
Open: $6,190
Link 04Two trucks, one week
Plan two trucks for the same week and watch both totals move
Drag the EXAMPLE loads into each truck's week, or use the menus. Each board counts miles, deadhead, gross, the 4% fleet fee and an estimated cost per mile, so you can see which plan leaves more after the truck is paid for. This is the puzzle our desk works every afternoon: one truck heading home, the other chasing a reload, both needing loaded miles tomorrow.
Notice how one long, well-paid load can look great until it strands a truck far from its next reload. Across a fleet, the best week for the business is rarely the best single load for each truck. We plan the trucks together so nobody deadheads past another unit heading the same way.
Truck 1, Dallas based
Plan the week
EXAMPLEMon
T1: Dallas to Memphis
452 mi · DH 15 · $1,250
Tue
T1: Memphis to Indianapolis
465 mi · DH 20 · $1,300
Wed
Thu
Fri
Offers not booked
T1: Indianapolis to Dallas
880 mi · DH 30 · $2,050
T1: Memphis to Atlanta
390 mi · DH 10 · $1,000
- Loaded mi
- 917
- Deadhead
- 35
- All-in RPM
- $2.68
- Gross
- $2,550
- Fee (4%)
- $102
- Net after $1.65/mi costs
- $877
Truck 2, Atlanta based
Plan the week
EXAMPLEMon
T2: Atlanta to Charlotte
245 mi · DH 15 · $780
Tue
T2: Charlotte to Richmond
300 mi · DH 25 · $900
Wed
Thu
Fri
Offers not booked
T2: Richmond to Atlanta
530 mi · DH 20 · $1,450
T2: Atlanta to Jacksonville
345 mi · DH 10 · $950
- Loaded mi
- 545
- Deadhead
- 40
- All-in RPM
- $2.87
- Gross
- $1,680
- Fee (4%)
- $67
- Net after $1.65/mi costs
- $648
Want to test it with your own numbers? The dispatch ROI calculator compares outsourced truck dispatch with doing it yourself or hiring in-house.
Link 05Who confirms loads in a fleet
Who confirms loads in a fleet is your call, and it's in writing
Owner approves all
Every offer for every truck comes to you. Best for fleets of two or three, or new drivers you're still getting to know.
Driver approves own truck
Offers go to the driver of that truck. You get a copy of every confirmation and the weekly report.
Driver within limits
The driver confirms anything above your floor rate and inside the home-time window. Anything outside comes to you.
Whatever you choose, the booking flow doesn't change. We find and negotiate the load, check the broker's public records, and send the details to whoever confirms for that truck. They say yes or no, with no penalty for a no. Then the broker sends the rate confirmation directly to your company email, made out to your carrier, and you or someone you authorize signs it.
We never sign rate cons for any truck, and freight money never passes through us. The broker pays your company or your factor directly, and our percentage is billed to you once a week on delivered loads. The full step by step is on how we work. When you're ready, apply for fleet dispatch and list each truck.
What we need from each driver
Not much, but it has to be fast. A reply to each offer they're approving, ideally within fifteen minutes. A text at pickup and delivery with the time, so detention clocks start on record. Clear photos of the signed bill of lading and POD the same day. A heads-up the moment anything goes wrong: a breakdown, a late appointment, a shipper who loads short. Drivers who do those four things make the whole fleet easier to dispatch, because brokers remember carriers whose trucks are easy to track and whose paperwork shows up on time. If a driver struggles with it, we tell you in the weekly report instead of letting it quietly cost you setups.
Link 06FAQ
Small fleet dispatch, common questions
Questions carriers ask
What is a fleet dispatcher?
How much does small fleet dispatch cost?
Is outsourced truck dispatch cheaper than hiring a dispatcher?
Can drivers approve loads themselves?
Do you dispatch mixed equipment fleets?
Do you give reports per truck?
Give us the desk, keep the decisions
4% per truck once your MC is 6 months old. Rate cons come to your company, every time.
- Rate con, sent to you$2,150
- Pickup, delivery, POD
- Broker pays you$2,150
- Our fee (5%)-$107.50
- You keep$2,042.50